Skip to content
Expert Dossiers
Email and people

Relationship Timeline

Build a dated sequence of meaningful interactions, commitments, decisions, and open loops.

Purpose

Help a person re-enter a relationship or account context quickly.

When to use it

  • You need to prepare for a customer, vendor, or internal stakeholder conversation.
  • A relationship has decisions spread across email and meetings.

Inputs

  • Email threads
  • Meeting notes
  • CRM or account notes

Outputs

  • Timeline entries
  • Open loops
  • Evidence links

Steps

  1. Collect dated source events.
  2. Collapse routine chatter and keep meaningful changes.
  3. Tag events as decision, commitment, risk, context, or follow-up.
  4. Return open loops and stale assumptions.

Quality checks

  • Every timeline entry has a date and source.
  • Unverified memories are labeled as such.

Failure modes

  • Important events live in systems outside the search scope.
  • The model overstates a weak signal.

Privacy notes

  • Timeline entries can be highly sensitive.
  • Avoid including personal detail that does not affect the work.

Example prompt

Build a relationship timeline from these sources. Include dated evidence and open loops, and flag stale assumptions.

Example structured output

{"timeline":[{"date":"2026-05-28","type":"decision","summary":"Approved pilot scope","source":"email:thr_44"}],"openLoops":["Confirm launch owner"]}